"Having recently received training on the DXS software, I feel that the use of this software can help to significantly improve the quality of information we provide to our patients, as well as improving the administration of our referrals.

The access to up-to-date patient resources ensures that we don't need to arduously manage this at a practice level. We can be more confident that the information we are providing to our patients is up-to-date, consistent with other practices, better coded on the patient records and better transmitted to the patients (e.g. the ability to email information to patients would certainly help with their record-keeping, as well as saving trees!).

I strongly advocate the process on DXS that allows access to local CCG referral pathways and referral forms. The ability to access up-to-date referral forms and transmission methods helps to ensure that we are meeting the current local recommended methods of referral with minimal effort at the practice level; this makes certain that our colleagues are receiving referrals aligned with current local guidelines and recommendations - a benefit to patient, referrer and referral recipient alike."

"As a Manager, DXS ensures that the referral templates are the current version, contain the relevant mail merge fields and are in the correct format. Previously, time was wasted in the practice chasing different departments/organisations that sent us referral templates in PDF format (not suitable for inclusion on our clinical system), or password protected word documents that did not allow us to input the mail merge fields. It stops calls/faxes from various departments informing us that we are using the wrong version of their referral template because we never received the updated version. It's one less task to complete when generally our workload is increasing."